A DISABLED former steward with skin cancer has been told he no longer qualifies for free non-emergency transport to the Royal Bolton Hospital.
Steven Lucas, aged 31, is given free transport to The Christie in Manchester for cancer treatment — but bus company Arriva, which provides the non-emergency service, has told him he does not qualify for lifts to Bolton or Leigh for treatment for his other conditions.
Healthwatch Bolton also says it is concerned about the regional service provided by Arriva Transport Solutions following an increase in complaints from patients.
The private bus and train operator has missed key performance targets every month since taking over the contract from North West Ambulance Service last April — including getting patients to hospital appointments on time and picking them up afterwards.
Full Article – The Bolton News